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130 Business Park Dr, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The customer service was horrible. I was told I needed blood work done. I was also told someone would call me back with the results. 6 weeks later and 2 calls to them they finally returned my call.
Business response:
Hi, Lisa. We are sorry to hear you did not enjoy your experience with us. Unfortunately, lab results are only discussed at follow up visits. We do not discuss results over the phone unless there is an urgent finding that requires us to warn you in advance. Since you cancelled your follow up, we were not able to discuss your results, thus the delay. We wish you the best and if you decide to change your mind, we are always here for you!
I usually have a pleasant experience at SWL, weight loss but on this particular day I was very offended and a little humiliated. As I was getting ready to get my B12 shot, the nurse assistant came in and told me two months ago ( June 6th) the SWL made a mistake and under charged me because they thought I booked online, so I needed to pay them an extra $25. I was a little confused because, I’m the customer and I wasn’t at fault for what they charged, I didn’t even notice I was under charged because I pay for the appointment,... read more
Business response:
Hi Shan, this is Dr. Pagador, Medical Director of Seriously Weight Loss. We deeply apologize for the inconvenience that we have caused you. We understand that you were upset. The reason behind the mishap is our policy to address wrong computation by staff on the patient’s next follow-up visit. We are now changing that by making sure we address the issue the soonest and not wait until a patient’s next visit. You have done quite well here at SWL, going from BMI of 34 to BMI of 29, congratulations, great job! If you ever visit... read more
Seriously Health has a 4.9 star rating with 456 reviews.
Seriously Health is closed now. It will open tomorrow at 9:00 a.m.